Shipping policy
Order Processing Time:
All orders are processed within [X] business days. Orders placed after [cutoff time] will be processed the next business day. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Times:
- Standard Shipping: [1-7] days – $[X]
- Expedited Shipping: [X] days – $[X]
- Overnight Shipping: [X] days – $[X]
Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order.
Tracking Your Order:
Once your order has shipped, you will receive a tracking number via email. You can track your package through (USPS, FEDEX, UPS) with the tracking link provided.
Lost or Damaged Packages:
We are not responsible for packages once they have been shipped and are in the possession of the carrier. However, if your package is lost or damaged in transit, please contact us immediately, and we will assist in filing a claim with the carrier.
Customs, Duties, and Taxes (for international orders):
If you are shipping outside of [United States], you may be subject to customs duties, taxes, or fees. These charges are the responsibility of the customer and are not included in the shipping cost at checkout.
Address Errors:
Please ensure that the shipping address is correct before completing your order. We are not responsible for orders shipped to an incorrect address provided by the customer. If you need to make changes to your order, please contact us as soon as possible.
Free Shipping:
We offer free standard shipping on orders over $[X]. This offer is only valid for [specific locations or countries] and may be subject to certain restrictions.
Contact Us:
If you have any questions or concerns regarding shipping, please contact our customer support team at [email] or [phone number].